Member assistance

Please read through our frequently asked questions. If you do not find the information you need, submit a Member Assistance form at the bottom of the page.

Need Assistance

Managing your ÌÇÐÄÔ­´´ membership FAQs

You can change your ÌÇÐÄÔ­´´ (Vic Branch) membership details on the . Alternatively, contact our membership team on  (03) 9275 9313 and a membership officer will be able to assist.

 

In the Member Portal you can review and update your:

  • contact details
  • workplace details
  • your membership status
  • direct debit of your membership fees

 

You can also:

  • download your professional indemnity certificate for registration renewal, tax statements and CPD records
  • view your current pay rate, EBA or award based on your workplace
  • request our reduced parental care leave membership if you are taking parental leave for the birth or adoption of a child.


You will need your membership number and password to login to the .

If you have forgotten your password, you will need to reset it by selecting ‘forgot password’ in the login screen on the .


ÌÇÐÄÔ­´´ membership entitles you to access free and unlimited online education via our . There are almost 300 online modules covering a broad range of clinical specialities, for nurses, midwives and personal care workers. Members can plan and record activities using the eportfolio and print a CV.


Eligible members can download their latest professional indemnity insurance certificate from the .

We recommend you download and print your professional indemnity insurance certificate each year and keep it in your ÌÇÐÄÔ­´´ Professional Portfolio in the event you are audited by the Nursing and Midwifery Board of Australia.


 

Fully financial means your ÌÇÐÄÔ­´´ membership fees are up-to-date, and you are paying the correct membership category.

You are not fully financial if you’re paying:

  •  the part-time category rate (working 24 hours or less a week), but you are working 25 hours or more – this means you should be paying the full-time category rate
  • the primary care leave rate, but you have returned to work
  • the EN rate, but you’re working as an RN
  • the student rate, but you now have your registration, and you are working as a nurse or midwife.

If you’re not paying the membership category that reflects the hours you work, you won’t be fully financial and thishis matters if you require ÌÇÐÄÔ­´´ services. Industrial, professional and legal* advice and representation are only provided to members who were fully financial at the time of the incident for which you are seeking assistance and when performing professional nursing and midwifery services. 

Don’t risk not being covered when you need ÌÇÐÄÔ­´´ the most. Update your membership details and check your membership category via the  or email ÌÇÐÄÔ­´´ membership via membership@anmfvic.asn.au

 

*conditions apply.




 

If you’re not receiving the ÌÇÐÄÔ­´´ e-news or campaign and event emails, you may have previously unsubscribed from one of our communications or we may have the wrong email. You can now update your email preferences and opt-in for the emails you would like to receive. Please visit anmfvic.asn.au/resubscribe and let’s get back in touch.

If you have moved, or are intending to move interstate permanently, your membership will need to be transferred to the appropriate branch of the ÌÇÐÄÔ­´´.

Please see the ÌÇÐÄÔ­´´ Federal Branch policy (November 2024) - ÌÇÐÄÔ­´´ Branch Cross Border and Interstate Agreement.

Please note that you will lose access to the ÌÇÐÄÔ­´´ (Vic Branch) Member Portal and CPD Portal once your membership transfer has taken effect. Remember to complete any CPD modules you may have started, and downloaded any CPD records, along with your tax statements and Professional Indemnity Insurance Certificate (if eligible) before requesting a transfer.

The  has information about temporarily working interstate.

To transfer your membership contact ÌÇÐÄÔ­´´ membershipon membership@anmfvic.asn.au


Once your membership has lapsed, you can re-join the ÌÇÐÄÔ­´´ (Vic Branch) online via our  for previous members.


ÌÇÐÄÔ­´´ no longer has plastic membership cards. Your membership number is included in correspondence we send you.

Members can access their digital membership card via the ÌÇÐÄÔ­´´ Diary App that also links to a shift planner, pay calculator (public sector only at this stage), events, dosage calculator and news.

You can download the App from the  or the 


ÌÇÐÄÔ­´´ membership is ongoing, and your fees are dependent upon your classification and how many hours you work per week. Find out how much you will pay by completing an . 

Weekly hours worked Fortnightly direct debit  Monthly direct debit  Quarterly direct debit   Yearly direct debit
 More than 24 hours  $18.48 $40.03  $120.09  $480.35 
 24 hours or less  $11.36 $24.62  $73.87  $295.48 

 

Your membership number can generally be located on the digital publications emailed to you such as 'On the Record' and 'e-news' or documentation such as letters.

You also have a digital membership card on the ÌÇÐÄÔ­´´ Diary App.

You will need your membership number and password to login to the  and access the ÌÇÐÄÔ­´´ Diary App.

If you have forgotten your ÌÇÐÄÔ­´´ (Vic Branch) membership password please . 


It might be. It depends on how many hours you work each week. ÌÇÐÄÔ­´´’s part-time membership category is for members who work 24 hours or less. If you work more than 24 hours a week, you’ll need to pay the full-time membership category.

All members, nurses, midwives and carers can opt to receive an ÌÇÐÄÔ­´´ professional portfolio to record their continuing professional development and education.

Additional pages to record your yearly professional development can be downloaded from the Members Menu.




Members can download their ÌÇÐÄÔ­´´ tax receipts from the .

Tax statements for the previous seven financial years are also available via the portal if required.

Do you:
- Want to update your contact details?
- Subscribe to ÌÇÐÄÔ­´´ (Vic Branch) e-news?
- Change your workplace details?
- Change your membership status?
- Find out about your pay rate or entitlements?
- Want to view your enterprise agreement?

You can do all of this and more by logging into the ÌÇÐÄÔ­´´ (Vic Branch)  (you will need your ÌÇÐÄÔ­´´ Member number and password to login

If you are having a work-related issue or concern read the information on the Member Assistance page. If you still have an inquiry contact .

Urgent queries such as terminations, APHRA notifications, violent or aggressive incidents, disciplinaries and bullying will be triaged and are usually respond to within one business day.


ÌÇÐÄÔ­´´ has a primary carer leave membership. This means we’ll still be there for any work-related issues which arise during your leave.

This membership includes disputes over workplace change or return to work arrangements, requests to extend or vary your leave, or issues that arise from ‘keeping in touch’ days. It also provides professional indemnity insurance for ‘keeping in touch’ days.

As you’ll still have continuing professional development obligations, you'll still have access to .

It’s important to remember to update your membership on your return to work so you are fully covered.

Notify ÌÇÐÄÔ­´´ membership of your planned leave dates and your new rate will apply from the start of your leave. We’ll also send you our ‘Parental leave and returning to work guide for ÌÇÐÄÔ­´´ members’.

Contact membership at membership@anmfvic.asn.au

More details about parental leave


Once you have successfully submitted your application for membership, you will receive an email confirming your submission was successful.

Your application will then be processed by the membership department and once accepted, you will receive an official welcome email/letter which includes your membership number within one business day.



 

 

© This work is copyright. Apart from any use permitted under the Copyright Act 1968, no part may be reproduced by any process, nor may any other exclusive right be exercised, without the permission of The Secretary, Australian Nursing & Midwifery Federation (Victorian Branch), Melbourne, 2025.

ÌÇÐÄÔ­´´ (Vic Branch)

Member Assistance form

If you do not find the information you need, submit a Member Assistance form - you will need to log in with your member number